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Think about the last time you hired someone to work on your property. Maybe you needed a plumber, a roofer, or someone to haul away that pile of junk sitting in your garage. You probably had a few questions. Will they show up? Is the price going to change? Will they treat my home with care? And you're asking all this about someone you've probably never met before. We talk a lot about getting leads and standing out from competitors. But what actually makes someone comfortable enough to invite a stranger onto their property? A good example is Esule Services LLC, a family-owned junk removal business serving Anoka County, Minnesota.

Getting more customers is one of the biggest priorities for any growing business. More jobs mean more revenue, new opportunities, and a chance to build something bigger. But as the work starts coming in, another question becomes important: can the business keep up? A full schedule might look like success from the outside, but behind the scenes, things can get complicated. Phone calls need answering, estimates need preparing, jobs need scheduling, and customers need updates. When all of that depends on one person, growth can start putting pressure on the very business it's supposed to help. And that's why getting more work is only one part of building a great business. The other part is making sure the business is ready to handle it.

In March of 2020 the world was coming crashing down around us, and my new marketing agency was struggling to grow. Not for lack of opportunity, but due to my desperation mindset that was driving every conversation.
Every prospect who reached out to me was steered quickly into the I-Want-To-Make-Money-Off-You conversation. And they ran away as quickly as they came. Seriously, it was like I was fishing for eels with butter on my hands. Not a lot of results to show for my calls.


